Michael Potts

Brett,

Yes, I'm familiar with the conversations data point, however, in the above code it is writing to a field value as that gives us the ability to record that and also map that to a Jira field when we escalate to Jira.  I would like the same ability that the mobile and laptop/desktop browser experience at the ticket creation level offers with the above code.

Is that something that could be done?

Thanks so much.

- Michael

Is this code available to work with the Help Widget at this point?