Trapta Singh
Zendesker. Loves to help and share with the community.
-
Actividad total367
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen1 usuario
-
Votos13
-
Suscripciones159
Resumen de la actividad
Última actividad de Trapta Singh-
Trapta Singh hizo un comentario,
Hi Stuart Buddrige, Yes, the above solution still works. The only change should be with the file's name. You can refer to my comment above for the same. Thanks Trapta
-
Trapta Singh hizo un comentario,
Hi Lucia Zarbano, I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only. However, with the above restriction...
-
Trapta Singh hizo un comentario,
Hi Tony Jansson, Yes, it is possible. In order to achieve what you want, you need to tweak code a little bit to make it work accordingly. Thanks
-
Trapta Singh hizo un comentario,
Hi Daniel Cowlishaw, I have already answered you here: https://support.zendesk.com/hc/en-us/community/posts/4408867944858-Tip-How-to-change-the-url-of-the-logo-of-your-Help-Center. Please take a lo...
-
Trapta Singh hizo un comentario,
Hi Daniel Cowlishaw, Try putting the below code at the bottom of your script.js file document.addEventListener('DOMContentLoaded', function() { function isCommunityTemplate() { if ( window.loca...
-
Trapta Singh hizo un comentario,
Hi @Tony Jansson, I have updated the post to add a demo link for the same as well as to add the bottom margin to accordions in case of more than one. Thanks
-
Trapta Singh creó una publicación,
Tip: Collapsible headers in articles or templates (accordions)
The original tip was posted by Wes. I am simply updating the tip to make it work with the current theme version. Let gets started without any further delay. Demo: https://moderatortrapta.zendesk.co...
-
Trapta Singh creó una publicación,
Tip: How to change the url of the logo of your Help Center
This tip will help you to change the URL of the logo of your help centre. You must have access to edit the code in order to do so. Without further ado let's dive in: Edit your header.hbs file and r...
-
Trapta Singh creó una publicación,
Tip: How to auto populate content of description field
This tip will help you add value to the description field by submitting a request form in the guide theme. You can use the code when you want to prefill the description or can simply put the code u...
-
Trapta Singh creó una publicación,
Help Center Tip: Add an arrow to scroll back to the top of the page
An original version of this tip was contributed by ModeratorWes. As Zendesk updated the theming template, the code for the tip needed an upgrade. The below code will work with the new theming templ...