Sal
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Última actividad de Sal-
Sal hizo un comentario,
Check out this repo https://github.com/OlegGulevskyy/zendesk-vite-boilerplate Reach out if you have any specific questions
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Yes it just needs something to trigger off. I.e change of a ticket field, or status etc The problem we were having was that Agents using Skip shouldn’t see tickets that had no Skill associated on...
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Hey Ty, When a ticket arrives via a web form, we tag it as example_type_1 Then a trigger calls the web hook I created that adds the skills using the api/v2/routing API endpoint Here’s the API f...
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I was able to make this happen. I used Triggers, Tags, Webhooks and the API. Working like a charm.
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@Ismail - I am using ZCLI. @Will I think you are missing secure: true for the parameter in the manifest file
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I would try creating a background.html file for the background app and remove the icon to fix the error
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If the app location is background, it won’t have a place to display the icon
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I was really hoping this would work. But when I fetch client.metadata I get a uuid installationId when I run locally So based on further testing and investigating, when local - the value is a strin...
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I was having this issue. I had Agents can login using password setting was disabled in the admin settings page. https://support.zendesk.com/hc/en-us/articles/4408882128666-Accessing-your-Zendesk-...
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This happens to me when I have a requirements file that cannot be fulfilled or my app_id does not match with the current app or when the parameters have changed. Uploading seems to accept and hand...