Juan Cabrera
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Juan Cabrera hizo un comentario,
Is there any update on this thread? I'd have to agree with most comments above that this is a must for all service desk managers to review their agents. Thank you.
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Juan Cabrera hizo un comentario,
How do you use this method to then send these reports via the scheduler? Is there a way to do that instead of having to go into Zendesk Explore directly?