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Salvatore Arsene's Avatar

Salvatore Arsene

Incorporación 16 abr 2021

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Última actividad 28 dic 2022

Check out our Zendesk Apps and Themes - https://solafid.com/

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RESUMEN DE LA ACTIVIDAD

Última actividad de Salvatore Arsene

Salvatore Arsene hizo un comentario,

ComentarioGeneral questions and issues about tickets

Arianne Batiles, Anthony Severo

We no longer sell the app via Zendesk Marketplace but the app can still be purchased directly via our website.

Ver comentario · Publicado 28 dic 2022 · Salvatore Arsene

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Salvatore Arsene hizo un comentario,

ComentarioGeneral questions and issues about tickets

Harry Dubois, we have recently updated the mass delete tickets app to include search feature, this will allow us to find closed (and archived) tickets. For example, you can use the search keyword "status:closed status:closed created<2021-12-01" in the app to return closed tickets created before Dec 1, 2021.

 

 

Ver comentario · Publicado 14 ene 2022 · Salvatore Arsene

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Salvatore Arsene hizo un comentario,

ComentarioGeneral questions and issues about tickets

Hey @..., yes the mass delete tickets app can delete closed tickets.

Ver comentario · Publicado 11 ago 2021 · Salvatore Arsene

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Salvatore Arsene hizo un comentario,

ComentarioGeneral questions and issues about tickets

We come across this situation pretty often with our clients where they need to be able to mass delete tickets for various reasons (e.g. spam in suspended tickets, to comply with government rules, etc). We developed this app that could be useful to mass delete tickets. As long as the tickets can be displayed in a ticket view (or is suspended ticket view), this app can delete them.

Ver comentario · Publicado 11 ago 2021 · Salvatore Arsene

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