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Dimitar Angelov
Incorporación 16 abr 2021
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Última actividad 16 ene 2023
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Última actividad de Dimitar Angelov
Dimitar Angelov hizo un comentario,
Hi there,
I have raised this issue in November, 2021. It is more than an year now and still no development.
In Agent Workspace when a client is chatting from the mobile app, he still does not see the agent's replies in his language.
Everything is working fine if the client is on the website chat. So, why it is is so hard to be implemented in the mobile chat?
Ver comentario · Publicado 16 ene 2023 · Dimitar Angelov
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Dimitar Angelov hizo un comentario,
I vote for this warning message with both hands, definitely will be very helpful.
Ver comentario · Publicado 01 nov 2022 · Dimitar Angelov
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Dimitar Angelov hizo un comentario,
Hi Guys,
We recently moved to the Agent Workspace interface and we got a big shock today understanding that the translation feature is not supported in the mobile app for messaging in Agent workspace. We are big fans of Google Translate in the Chat as we are able to communicate with different nationalities and over 90% of our clients are visiting the chat from our mobile application.
So, we have no choice, but to return to the standard interface.
Is there a deadline when this feature will be available?
Regards,
Dimitar
Ver comentario · Publicado 18 nov 2021 · Dimitar Angelov
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