Maky

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Quickstart – Creating a launcher for the Web Widget

Hi! can someone tell me how can I make coexist chat and form contact in the same web widget at the same time and allow the customer choose what to do? (or chat or contact form) Maybe with two diffe...

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• Maky
• Creación 23 de noviembre de 2021 16:00
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using Web Widget (Classic) to embed customer service in your website

Hi! can someone tell me how can I make coexist chat and form contact in the same web widget at the same time and allow the customer choose what to do? (or chat or contact form) Maybe with two diffe...

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• Maky
• Creación 23 de noviembre de 2021 16:00
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Configuring components in Web Widget (Classic)

Hi @...! There is way to make coexist Chat and Contact form in the widget? This is whats I need: Letting the customer choose if contact the assistance with chat or with email. Here said that is no...

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• Maky
• Creación 18 de noviembre de 2021 17:07
• 0 votos

1. Web Widget
2. Web Widget advice and troubleshooting
3. Can I create a direct link to a live chat popout window instead of using the widget?

Hi @... I find the way to open the chat window with web widget but departments?, any other configuration? can i find a kind of guide to do that? Thanks. Maria

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• Maky
• Creación 18 de noviembre de 2021 15:01
• 0 votos

1. Chat
2. ...
3. How to manage the widget for live chat
4. Can I configure the Web Widget (Classic) to present Chat on my webpage only when a specific department is online?

Hi @... When I said "However in this link said that has to work automatically this doesn't happen." I'm talking about this link: https://support.zendesk.com/hc/en-us/articles/4408836216218-Using-We...

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• Maky
• Creación 16 de noviembre de 2021 18:13
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Configuring components in Web Widget (Classic)

Hi Miranda Burford We need also to change the web widget font too for branding the site. Thanks. Maria

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• Maky
• Creación 28 de octubre de 2021 14:53
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Advanced customization of Web Widget (Classic)

Hi Tulasi Also  here: Maria

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• Maky
• Creación 28 de octubre de 2021 13:53
• 0 votos

1. Chat
2. ...
3. How to manage the widget for live chat
4. Can I configure the Web Widget (Classic) to present Chat on my webpage only when a specific department is online?

Hi Eric. Great article for me! However in this link said that has to word automatically this doesn't happen. Thanks! Maria  

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• Maky
• Creación 20 de septiembre de 2021 08:42
• 0 votos

1. Chat
2. ...
3. Configuring the Chat widget
4. Customizing the appearance of your chat widget

Hi! Where can I found some information/documentation for Web Widget Chat with multibrand istanze? (No Zopim) I have a Zendesk Suite account with Web Widget chat and dashboard chat on istanze. We ne...

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• Maky
• Creación 2 de agosto de 2021 16:34
• 1 voto

1. Comunidad
2. Zendesk Suite Q&A
3. How to change the from email address?

Great @...! Thank you!!!  

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• Maky
• Creación 11 de mayo de 2021 09:23
• 0 votos