
Maky
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Votos de actividad por Maky-
Hi Amisha Sharma Thank you! For us this feature is fantastic! Maria
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Hi! This link is broken: Recommendations about side conversations. Maria
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Hi Heather Rommel If you know the "Group ID" that the user can be in you can do this search: "Mauro" group_id:24908185 Was no so easy to arrive to this conclusion... Best regards. Maria
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Hi! Where can I found some information/documentation for Web Widget Chat with multibrand istanze? (No Zopim) I have a Zendesk Suite account with Web Widget chat and dashboard chat on istanze. We ne...
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Hi @@... How can I connect this Shopify App with the domain on the multibrand Zendesk? In the old App on Shopify I specify the Brand Zendesk URL, however in this new App there is no way to connect ...
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Hi @..... I created a webhook: Then I add a custom text ticket field on ticket form. With a trigger, I fill in this field every time a call ticket is created: In this way I have the phone number ...
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Hi Jacob Christensen Yes! Thanks! But in "Support Dataset" not on "Calls Dataset". And there are some blank "Requester phone number" even though the "phone" field on "Customer Context" is filled. U...
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Hi Stacy Win Did you solve your problem? Regards. Maria
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Hi again Stacy! You can solve this in this way: 1. Add tags to your web widget associated with the " specific sites on the software" For example; you have a games site therefor you use the tag "gam...
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Hi @... How can I automatically change the ticket organization for a user who has many organizations depending on the type of request using triggers? I was trying to do it using organization tags o...