
Maky
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Votos62
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Comentarios
Votos de actividad por Maky-
Hi Ayush. This is not a solution! there should be a check mark where I can enable or disable it as an administrator in chat configurations. I hope that Zendesk will take into consideration to solve...
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+1!!! Absolutely agree! we need it too! Thanks. Maria
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Hi! Where can I found some information/documentation for Web Widget Chat with multibrand istanze? (No Zopim) I have a Zendesk Suite account with Web Widget chat and dashboard chat on istanze. We ne...
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Hi Amisha Sharma Thank you! For us this feature is fantastic! Maria
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Hi! This link is broken: Recommendations about side conversations. Maria
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Hi Heather Rommel If you know the "Group ID" that the user can be in you can do this search: "Mauro" group_id:24908185 Was no so easy to arrive to this conclusion... Best regards. Maria
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Hi @@... How can I connect this Shopify App with the domain on the multibrand Zendesk? In the old App on Shopify I specify the Brand Zendesk URL, however in this new App there is no way to connect ...
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Hi Arianne Batiles Any news? Thanks. Maky
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Hi Eric Nelson I can't find where to edit the "Thanks for reaching out" text when the message is sent. Some time ago I open this request and no solution was founded. I now have a new client that n...
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Hi @..... I created a webhook: Then I add a custom text ticket field on ticket form. With a trigger, I fill in this field every time a call ticket is created: In this way I have the phone number ...