Aya
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Actividad total26
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Votos5
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Resumen de la actividad
Última actividad de Aya-
Aya hizo un comentario,
+1 here! We want to change the color and font of the signatures which is not possible with Markdown unless there is a way to do so...
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Aya hizo un comentario,
We have a multi-language instance. How can we edit the text for all languages by updating the code? Is it even possible?
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Aya hizo un comentario,
Hi! Is there a way to edit or delete the tags that are added by mistake? Since they are end-user facing, I want to make it look nicer - for example, there is a tag "zendesk" but want to change it t...
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Aya hizo un comentario,
+1 here too!
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Aya creó una publicación,
Primary contact field for person or company?
When our agents add a new deal, we want them to select a PERSON in Primary Contact field, not COMPANY. But the current New Deal page only has Primary Contact page and both company and person availa...
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Aya hizo un comentario,
Totally agree on with what Anton M. explained above. The current flow is very strange. Hope this gets improved very soon!
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Aya creó una publicación,
Responding to chat (WhatsApp) tickets via mobile app
When the workspace is enabled, Chat tickets cannot be updated using the Support mobile app. It would be very very helpful if we could reply to those tickets (e.g. via WhatsApp channel) via mobile app.
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Aya hizo un comentario,
+1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.
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Aya hizo un comentario,
+1 here too! We really need a feature that can remove both agent and account signatures from texts.