Kaseya Automation

Hi Amie Brennan - Tried it with the *** before and after, but it did not work. I sent it on the JSON as 'comment': {'body': body}, where the body is a variable holding the string. Thanks!

Can you pass this via the Ticket API? If so, that would be the syntax for bold? I tried **TEST** and it did not work. Do I need to escape the **? Thanks.

Is it possible for the sections to have two columns as well? 

https://helpdesk.kaseya.com/hc/en-gb/sections/4406076837265-Release-Notes

I will have a look later today.

Thanks for the help!

Great! That worked.

Any way to have more than 3 bullets per column? 

Ah, so here is what we would like to have two columns:

https://helpdesk.kaseya.com/hc/en-gb/categories/204079068

For each category page.

I replaced the code with the latest one, and still no two columns for the KB articles. 

Sure, it's helpdesk.kaseya.com, and account assumption is enabled if you need it. Thanks.

Thanks - So I did add it, but the articles are still showing up as one column, and not two. Anything else we can try or do? 

Does this go in the style.css?