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Simon Woodside
Incorporación 16 abr 2021
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Última actividad 24 jun 2022
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Última actividad de Simon Woodside
Simon Woodside hizo un comentario,
I'm starting a betting pool: reasons why Zendesk hasn't implemented deep links yet:
2/1 — too busy implementing custom features for megacustomers
6/1 — engineering haven't heard of HTML id tags
7/1 — prioritized, then lost in the backlog
12/1 — being held back by a senior engineer who doesn't like permalinks
20/1 — success hasn't told engineering the feature was requested
100/1 — some completely reasonable reason
Ver comentario · Publicado 24 jun 2022 · Simon Woodside
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But Side Conversation Tickets aren't for communicating with customers are they? They are for internal communication.
Ver comentario · Publicado 23 mar 2021 · Simon Woodside
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Help Scout has this feature and I really miss it after having migrated.
Ver comentario · Publicado 25 ene 2021 · Simon Woodside
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