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Jeff Bowden's Avatar

Jeff Bowden

Incorporación 16 abr 2021

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Última actividad 29 sept 2022

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Última actividad de Jeff Bowden

Jeff Bowden hizo un comentario,

ComentarioCustomer portal

This feature needs to be added to better the customer experience, i have had to create custom reports and provide access to customers to view these to see the useful data from a ticket

Ver comentario · Publicado 29 sept 2022 · Jeff Bowden

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Jeff Bowden creó una publicación,

Publicación Feedback - Ticketing system (Support)

There needs to be the ability for non-admin agents to reset user passwords

Publicado 06 oct 2021 · Jeff Bowden

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Jeff Bowden hizo un comentario,

ComentarioEnd users and organizations

I also need non admin agents to have the ability to reset passwords, this lack of functionality is a burden on supporting our support members

Ver comentario · Publicado 06 oct 2021 · Jeff Bowden

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Jeff Bowden hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hello David Feel free to reach out to me for this 1-1

Thanks

Jeff Bowden

Support Manager, THREAD

Ver comentario · Publicado 11 ago 2021 · Jeff Bowden

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Jeff Bowden hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Agreed this is needed as Teams is now a landmark for communication internally, please make this happen asap

 

Ver comentario · Publicado 12 mar 2021 · Jeff Bowden

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