Kate Rowe
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Última actividad de Kate Rowe-
Kate Rowe hizo un comentario,
Thanks for the quick response @...! We have tried that, but no luck. Agree that would be much preferable if we had this capability in the platform.
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Kate Rowe hizo un comentario,
Hi - we are in the process of going live with our Help Centre and were successfully using your fancy box functionality in our draft Theme. Our stylesheet developer has just upgraded us the Guide te...
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Kate Rowe hizo un comentario,
Hi We have another use case for being able to update a user field from a ticket and that is for customer contact phone number. We often don't have a phone for our end users but would like to add a...
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Kate Rowe hizo un comentario,
That's +1 from me as well. It seems very odd that this information is not accessible in the reporting framework. We have quite a number of different email channels and want to report on tickets cr...