Búsquedas recientes


No hay búsquedas recientes

Christos Nitsas's Avatar

Christos Nitsas

Incorporación 17 abr 2021

·

Última actividad 12 ene 2024

Seguimientos

0

Seguidores

0

Actividad total

32

Votos

22

Suscripciones

9

RESUMEN DE LA ACTIVIDAD

Última actividad de Christos Nitsas

Christos Nitsas hizo un comentario,

ComentarioTicket basics

Hi everyone!

We got a weird case where the "Redact" option in Zendesk Agent Workspace doesn't help... :-( The attachment we want to redact appears in the quoted text of an incoming email, i.e. in the part which is hidden inside "...".

When we click the "Redact" option on that message, it only shows us the regular text of the message without the quoted text (and attachment), so we can't redact anything from there.

Is there something we can do?

Ver comentario · Publicado 31 ago 2021 · Christos Nitsas

0

Seguidores

1

Voto

0

Comentarios