Reservations
-
Actividad total10
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos1
-
Suscripciones4
Resumen de la actividad
Última actividad de Reservations-
Reservations creó una publicación,
How to extract end_user comments on a ticket distinct from agent comments
Not sure if this is the right place to post, but we are looking to extract ticket descriptions and end_user comments from tickets, and also agent responses. Does anyone know how we would modif...
-
Reservations hizo un comentario,
Yes please! We need this as well
-
Reservations hizo un comentario,
We're having the exact same issue as everyone else on this thread... This is a gaping hole in the solution. Counterpath/Bria handles this perfectly -- what gives?
-
Reservations hizo un comentario,
No update to this?
-
Reservations hizo un comentario,
Is there no update to this? We are just realizing that our agents are not being updated if a message bounces. The ticket system is so linked to e-mail - why is it that there is no common-sense sol...