Dane K

1. Guide
2. ...
3. SEO and help center search
4. How can I prevent Google from indexing specific Help Center articles?

I doubt I'm the only one that wishes Zendesk had two user segments for the unauthenticated end-user that we could apply to individual articles. One for Everyone including Search Engines New one fo...

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• Dane K
• Creación 1 de mayo de 2023 19:03
• 1 voto

1. Zendesk updates
2. Announcements
3. Announcing enhanced custom role permissions for SLAs

Still wish you would break all those permissions out a bit more granularly.  None View (Read only) View, Add, Edit (Manage) View, Add, Edit, Delete (Full Admin) As example for Automations, SLAs, ...

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• Dane K
• Creación 24 de agosto de 2022 17:28
• 0 votos

1. Comunidad
2. Feedback - Reporting and analytics (Explore)
3. Allow custom fields in Backlog Dataset

Just agreeing with all the comments and upvoting to get more traction.  Totally want what Samantha's is asking too around Ticket form. Especially as it's a Standard Zendesk field. Also want custom ...

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• Dane K
• Creación 3 de diciembre de 2020 15:40
• 1 voto

1. Comunidad
2. Feedback - Community Forums (Gather)
3. Call for feedback - Zendesk Guide Communities research initiative

Hi Oscar,   Your link is no longer valid, and this is a Pinned post in your Community.  Are you still gathering feedback and doing interviews, or is this a stale thread?

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• Dane K
• Creación 27 de mayo de 2019 17:15
• 3 votos