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Incorporación 17 abr 2021

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Última actividad 27 oct 2021

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Comentario de la comunidadDiscussion - Zendesk on Suite best practices

This solution works nicely, except if we have 1 step between two bumps. We want to reopen a ticket for an agent to call, then continue with the process. This isn't working well with the trigger that removes tags associated with this setup. Any experience with this? We can have agents managing tags manually at the end, but we would like to automatize.

Ver comentario · Publicado 21 ago 2015 · Documentation Team

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