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David Coleman

Incorporación 15 abr 2021

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Última actividad 03 may 2023

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Última actividad de David Coleman

David Coleman hizo un comentario,

ComentarioBusiness rules

You could test ticket.brand.name value and then compute the slogan. This code isn't exact, but should get you started. Change the field to test and swap greeting for slogan and you are on your way...

{% if ticket.ticket_field_47199008 != blank %}

{% assign greeting = 'your order' %}

{% else %}

{% assign greeting = 'reaching out' %}

{% endif %}

Hi {{ticket.requester.first_name}},

Thanks so much for {{greeting}}! {% if ticket.ticket_field_47199008 != blank %}[[I'm so sorry...]]{% endif %}

 

[[Your message here]]

 

Please let me know if you have any other questions!

 

Thanks,

{{current_user.first_name}}

Ver comentario · Publicado 14 ene 2021 · David Coleman

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