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NOT A SITE

Incorporación 16 abr 2021

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Última actividad 22 oct 2021

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Última actividad de NOT A SITE

NOT A SITE creó una publicación,

Publicación Feedback - Voice (Talk)

When using the IVR menu I'd like to be able to have, what would seem to be a popular feature request.

I want the IVR to be able to direct the caller to either:

Accounting

Customer Service

Marketing

If the extensions don't answer their phones, I'd like to be able to have 3 separate voicemail greetings for each department so they know they have reached the correct extension to leave a message on.

Publicado 19 oct 2021 · NOT A SITE

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Comentario de la comunidad Feedback - Voice (Talk)

This is crazy this isn't available to Zendesk Talk users.  We are an outbound call center that NEEDS patients to know who is calling. People will not answer the phone if it's a spammy 800#.  Any idea when this will be added to the roadmap?

 

Ver comentario · Publicado 09 sept 2020 · NOT A SITE

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