Ben Richards

@... - Great tip & thanks for the code!

Did you ever get the alignment issue fixed so that the badge shows right next to the user's name rather than to the right of the screen ?

+1 :p 

Yes we need coloured text too. We often have to reply inline to comments and also highlight data within a ticket. 

Bolding these comments is not enough. They need to be highlighted in a colour to make them stand out