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Louise Stolborg Vuorela's Avatar

Louise Stolborg Vuorela

Incorporación 15 abr 2021

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Última actividad 28 abr 2022

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RESUMEN DE LA ACTIVIDAD

Última actividad de Louise Stolborg Vuorela

Louise Stolborg Vuorela hizo un comentario,

ComentarioWorking with articles in the knowledge base

Hi!

 

Is restoring an older version compatible with content blocks?

I tried with a draft i was working on, and it seems all the content blocks just disappeared.

Ver comentario · Publicado 28 abr 2022 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela hizo un comentario,

ComentarioWorking with articles in the knowledge base

Hi

Are there any news on pictures in the content blocks?

Our users rarely login, so most guides would include a how to log in with images to assist them. Images in content blocks would really make that easier

Ver comentario · Publicado 03 dic 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela hizo un comentario,

Comentario de la comunidad Q&A - Apps and integrations

Hi

I need my zendisk ticket to automatically change to open when someone comments (but doesn't change the status) on a jira ticket. Is that possible? I can't see how to do that in your guides.

Best, Louise

Ver comentario · Publicado 18 nov 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela hizo un comentario,

Comentario de la comunidad Feedback - Community Forums (Gather)

Hi Bogdan

 

That's nice, but from what i gather, it only makes a list of guides that need verification. It doesn't automatically retire articles after a specific amount of time, which is what i need

Ver comentario · Publicado 27 feb 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela hizo un comentario,

Comentario de la comunidad Feedback - Community Forums (Gather)

This post is over 2 years old. Are there any news? has it become a feature or is it dead?

I am currently looking for this feature for our own zendesk helpdesk-site

Ver comentario · Publicado 26 feb 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

Hi

 

I have deleted some categories in our helpsite, but anyone using bookmarked url for reaching that specific categori is told that the link doesn't work anymore. Is there some way to redirect to just the helpcenter? I've looked around a lot, and the only thing i can find is redicrects from deleted articles. But how do i redirect from a deletetd categori?

Ver comentario · Publicado 01 nov 2018 · Louise Stolborg Vuorela

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