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Cherry Min Wang's Avatar

Cherry Min Wang

Incorporación 15 abr 2021

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Última actividad 16 oct 2021

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Última actividad de Cherry Min Wang

Cherry Min Wang hizo un comentario,

ComentarioEnd users and organizations

I created an organization and set the access "Can view own tickets only" for it, but I set the access for the end users in this org as "Can view tickets from user's org". One of the user(end user 1) created some tickets and CC'd another user(end user 2), the end user 2 can only view those tickets in the tab "Requests I'm CC'd on" but not in the "Organization Requests" view.  I checked those ticket status, they are all in archived status. 

Does the tab "Organization Requests" only include unarchived tickets?

Ver comentario · Publicado 01 sept 2021 · Cherry Min Wang

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