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Kimberly Shipman's Avatar

Kimberly Shipman

Incorporación 15 abr 2021

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Última actividad 04 feb 2025

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Última actividad de Kimberly Shipman

Kimberly Shipman hizo un comentario,

ComentarioBusiness rules

I have a question about Notify Requesters and CCs of Comment update… 

From what I understand, in order for the Requester to not receive a notification on their own comments, you add the Condition Requester | Is not | (current user)… If this condition is added, then the trigger will not fire. My issue is, I don't want the Requester to receive notification of their own comment, but I DO want the CC to receive notification of the Requester's new comment. There is no Action that notifies just the CCs. How am I able to send the new comment notification to the CCs in this scenario? 

Ver comentario · Publicado 07 nov 2024 · Kimberly Shipman

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