Búsquedas recientes
No hay búsquedas recientes

Jim Saunders
Incorporación 15 abr 2021
·
Última actividad 22 oct 2021
Seguimientos
0
Seguidores
0
Actividad total
16
Votos
12
Suscripción
1
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Jim Saunders
Jim Saunders hizo un comentario,
It can be embarrassing, when reviewing a customer's history, to miss a large chunk of their tickets, simply because a duplicate organization may have been set up using a short name, or former name, etc.
Ver comentario · Publicado 09 ene 2018 · Jim Saunders
0
Seguidores
0
Votos
0
Comentarios
Jim Saunders hizo un comentario,
Now that you've opened that issue, Heather: What is going on with the ability to "UN-Merge" tickets?
Ver comentario · Publicado 09 oct 2017 · Jim Saunders
0
Seguidores
0
Votos
0
Comentarios
Jim Saunders hizo un comentario,
I was surprised when I searched for instructions on how to merge the tickets of two organizations that I found this thread, rather than instructions.
In my case (I don't know how) I have the same organization in Zendesk twice.
And, of course, they are very active clients and tickets are randomly spread across the two orgs.
This is making life kind of difficult.
Our local Zendesk "guru" is out of the office this week.
Hopefully he can figure a work-around of some sort.
Thanks,
Jim
Ver comentario · Publicado 17 abr 2017 · Jim Saunders
0
Seguidores
1
Voto
0
Comentarios