Lou Gallo
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Última actividad de Lou Gallo-
Lou Gallo hizo un comentario,
I opened up a ticket on Monday and still have no resolution. I have already talked to Atlassian and thier logs are not even getting hit from thee proxy.. Can I get someone at Zendesk to address thi...
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Lou Gallo hizo un comentario,
I am having the same issue.. I have been fighting it now since May 15, 2022. I have talked to Atlassian and they have not made any changes to TLS since 2021. I think there is an issue in the prox...
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Lou Gallo hizo un comentario,
@jordan totally correct. This can be done with the API. I do it for a few rare cases to pass tickets an email just like you can in the ticket UI. I posted this. A while back.
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Lou Gallo hizo un comentario,
@Christopher Hopper To create this you will need to provide a name for the trigger, the rules and the actions as you do in the UI. In my example I am looking for tags but you can reference the api...
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Lou Gallo hizo un comentario,
Like I posted above, I am doing this via the API so it seems the system is already setup to do such a thing. The issue seems to be in the Edit Trigger UI since it is doing some validation on the f...
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Lou Gallo hizo un comentario,
You can set it by any userid via the API tho. So you can set it to an end user in the ticket form and via the API but not as a trigger... seems like you need to simplify your field lookup.. Easy f...