Bell Chen
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Actividad total33
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen0 usuarios
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Votos2
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Suscripciones17
Resumen de la actividad
Última actividad de Bell Chen-
Bell Chen hizo un comentario,
Hi Dane But i found the "image" icon only available for sign-in end user but not for "anyone". Is it expected behaviour? Thanks.
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Bell Chen hizo un comentario,
Hi Dane My question is to make the ticket field can paste the Screenshot, not only fill the word, please check, thanks.
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Bell Chen hizo un comentario,
Hi Brett Please find the link and screen below for our form, thanks. https://spscountrysupport.zendesk.com/hc/en-us User is not able to pasting the screen under description ticket field.
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Bell Chen hizo un comentario,
Hi Brett We found another supplier who uses Zendesk and noticed on their form, they have an editor that allows for screenshot pasting like below. It would benefit both the end user. Could you help ...
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Bell Chen hizo un comentario,
Hi Team How can we make the enduser form edit the description content as the same below, thanks.
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Bell Chen hizo un comentario,
Hi Dion Could you clarify the ticket number or ticket link to me? Thanks.
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Bell Chen hizo un comentario,
Hi Team Affected Branch: CNSHA, CNTSNVPN: ZScaler received request from FUO IT that work from home user failed to access to Zendesk is because Zendesk disabled 58.220.95.0/24 traffic is it possible...
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Bell Chen hizo un comentario,
Yes to it. Without auto refresh, our tickets SLA will breach suddenly and out of control.
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Bell Chen hizo un comentario,
Same issue also happen to us, when i manual click the refresh button. error occur below There was a problem retrieving additional information for tickets in this view. Please clarify how to auto...
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Bell Chen hizo un comentario,
Cannot sign on with end user due to the helpcenter is no longer exist anymore. Please check how to fix and sign on sandbox?