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Robert Welch's Avatar

Robert Welch

Incorporación 16 abr 2021

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Última actividad 26 oct 2021

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RESUMEN DE LA ACTIVIDAD

Última actividad de Robert Welch

Robert Welch hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We have over 100 clients using Zen Desk to open / update tickets.  Several have asked for a way to pull tickets from the Portal. This would be a welcome enhancement for us. 

Ver comentario · Publicado 19 mar 2019 · Robert Welch

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Robert Welch hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We just ran into an issue where we had an automated alert get truncated that had customer data on it. As a result, we missed notifying some of our customers and were put in a very uncomfortable position.  Any type of visual indicator that a message is truncated is critical to us. 

Ver comentario · Publicado 05 feb 2019 · Robert Welch

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