Blair Bethwaite

1. Comunidad
2. Feedback - Help Center (Guide)
3. Slack integration with Guide

I've created a Microsoft Flow that does pretty much the same thing as requested here. Every 24 hours I want a digest of those Zendesk Help Center articles that have been updated in the past 24 hour...

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• Blair Bethwaite
• Creación 26 de julio de 2019 12:03
• 3 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Dashboard "Updates to your tickets" mark checked

+1, this is a pain in the neck. I don't even want the updates panel - it's unnecessarily taking up valuable screen real estate.

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• Blair Bethwaite
• Creación 25 de octubre de 2018 05:27
• 3 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+1. This is so basic I struggle to see what the fuss is and why it wasn't done years ago. I'd also challenge the notion that it's such core functionality that it is hard to change - if this is true...

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• Blair Bethwaite
• Creación 22 de octubre de 2018 22:57
• 0 votos