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Alexia Stemann Dahl Wolfhagen's Avatar

Alexia Stemann Dahl Wolfhagen

Incorporación 16 abr 2021

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Última actividad 25 oct 2021

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RESUMEN DE LA ACTIVIDAD

Última actividad de Alexia Stemann Dahl Wolfhagen

Alexia Stemann Dahl Wolfhagen hizo un comentario,

ComentarioExplore recipes

i believe i followed the guide - but the numbers i am getting is too high to fit the actual time spent. 

It would be impossible for us to spend 778 hours on one client in 2020?

What am i doing wrong? I doublechecked my calculated metrics. 

Ver comentario · Publicado 05 mar 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Whaaat? you can not do this? Why?

Ver comentario · Publicado 25 ene 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Once again, everything seems to be quite a hassle with Zendesk. Is there any reason not to give your users the option to reset votes?

Why? 
It's difficult to measure improvements in articles when they are already downvoted?

Why not just create a new article? 
Not an option, all old links, and macros referring to this article will break.  

What is the gain for Zendesk to set up all sorts of limitations for your users, instead of listening to your community feedback? 


Ver comentario · Publicado 11 feb 2020 · Alexia Stemann Dahl Wolfhagen

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