Atul Verma
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Última actividad de Atul Verma-
Atul Verma hizo un comentario,
You are most welcome. I am glad that it worked. Please get in touch with me for any Zendesk related issues. Atul Verma
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Atul Verma hizo un comentario,
Hello Chris, I just tried to create your issue in my Zendesk: - I created Support group 1 for Client A and put Tom in it. - And created Support group 2 for Client B and put Sally in this. You can a...
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Atul Verma hizo un comentario,
Hello Chris, The feature which you are looking for, may not be available as there is no option to prioritize the agent, but you can make a group with all the agents who so ever will be responsible ...