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Nicole Irschick
Incorporación 16 abr 2021
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Última actividad 22 oct 2021
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This is definitely an area we'd like as well. I can't understand why the data available on the day simply disappears. Wouldn't take much to retain it like all the other data points that are available for historical reporting purposes.
Ver comentario · Publicado 19 jun 2019 · Nicole Irschick
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I'm also after stock standard contact centre "adherence to schedule" type reporting. Furthermore, reasons for being offline should also be available, so you know what's causing time to be taken off phones. These should all be available for current day and historical time periods
Ver comentario · Publicado 27 nov 2017 · Nicole Irschick
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