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Dan Greaves's Avatar

Dan Greaves

Incorporación 16 abr 2021

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Última actividad 27 oct 2021

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Última actividad de Dan Greaves

Dan Greaves hizo un comentario,

ComentarioSalesforce integration

Ok, that's a good call and definitely something we can explore. If we decided that we didn't want to automatically have a Zendesk ticket created for all community posts, would the Help Center API provide endpoints for us to programmatically grab community posts data and pull it into Salesforce? Understanding, of course, that we would need to do some custom dev work on our side in SFDC.

Ver comentario · Publicado 21 ene 2021 · Dan Greaves

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Dan Greaves hizo un comentario,

ComentarioSalesforce integration

I'm investigating an automated way of taking Posts data from the Gather platform and pushing it into Salesforce and associating it with contact/account records. Is that something that sounds possible using the Help Center API?

Ver comentario · Publicado 20 ene 2021 · Dan Greaves

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