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Jim Cooper

Incorporación 16 abr 2021

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Última actividad 22 oct 2021

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Última actividad de Jim Cooper

Jim Cooper hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.

Is this feature available elsewhere?

Ver comentario · Publicado 24 ene 2017 · Jim Cooper

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Jim Cooper hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

That would be really useful. 

We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.

Ver comentario · Publicado 24 ene 2017 · Jim Cooper

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