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Marco van Hellenberg Hubar
Incorporación 16 abr 2021
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Última actividad 27 oct 2021
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Última actividad de Marco van Hellenberg Hubar
Marco van Hellenberg Hubar hizo un comentario,
We would like this feature as well. We are working with multiple Zendesk domains (1 per country we are active in) and have 1 tech team that supports all these different teams. So it is important that all teams can create/link Zendesk tickets to our tech teams Jira board.
Ver comentario · Publicado 11 nov 2019 · Marco van Hellenberg Hubar
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Marco van Hellenberg Hubar hizo un comentario,
Hi all,
We are using the play mode quite extensively. Usually an agent uses it from the Home dashboard. However, the play-button disappears from the Home dashboard once an agent clicks on "YOU" or "GROUPS" (so that all open tickets assigned to him/her or his/her groups are visible). Is this something that can be enabled?
Thanks in advance!
Ver comentario · Publicado 30 jul 2019 · Marco van Hellenberg Hubar
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