Marissa Zugec, pmp
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Última actividad de Marissa Zugec, pmp-
Marissa Zugec, pmp hizo un comentario,
Our team would also like to be able to report in Guide with more flexibility on what criteria and content to show, such as pulling a view/list of articles by creator/editor, dates, including tags, etc
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Marissa Zugec, pmp hizo un comentario,
I want to vocalize again for this request that we are in need of a solution for agents submitting tickets, This need has not changed, and we continue to see others on the request that are in the sa...
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Marissa Zugec, pmp hizo un comentario,
Checking to see if this has been promoted for development yet? if not, will this be added for consideration in the near future?
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Marissa Zugec, pmp hizo un comentario,
Agree with Scott Patterson's comment, this was worded well, in that we need the same functions: Another reason for us is with automation of tickets flowing between two Zendesk instances with shari...
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Marissa Zugec, pmp hizo un comentario,
Sending in my vote on this- my use case is the same as all others mentioned- we need to allow internal staff to submit tickets - viewed as the end user.