
Tim G
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Resumen de la actividad
Última actividad de Tim G-
Tim G hizo un comentario,
Hi Team! Is there anything in the works to let admins 'allow-list' certain addresses please? We see more and more emails getting caught by 'Detected email as being from a system user' - but they'r...
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Tim G creó una publicación,
j/k keyboard shortcuts to skip quickly through ticket replies & internal notes
Hi Team! My apologies if this has been asked before, or actually already exists... or there's a simpler answer that I've overlooked! It would be great if there was a j/k* keyboard shortcut that wor...
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Tim G hizo un comentario,
+1 on holiday hours too! We also have different shifts around the world, so blocking out a holiday at the 'day' level isn't granular enough. We'd love to see the ability to set these hourly. At the...
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Tim G hizo un comentario,
Thanks Lisa - I've added a comment to https://support.zendesk.com/hc/en-us/community/posts/4408860510490/comments/4435859872410 I think the ability to access the admin center completely independent...
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Tim G hizo un comentario,
Thanks Parag! I was doing Zendesk training for someone yesterday, and I watched them stumble into this confusion when they were creating a view (they're a full agent): - They went into the 'manage ...
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Tim G hizo un comentario,
👍 Excellent write-up Josef! I stumbled across this issue again today in looking to share a new dashboard - FYI there's another post with a few votes on it over here too: https://support.zendesk.com...
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Tim G hizo un comentario,
This keeps getting me into trouble with my company too - really need a way to be able to say 'don't email an invite' please 🙂
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Tim G hizo un comentario,
Hi Team! Love a number of things about the new Admin Center, but one of the biggest pain points for me at the moment is the 'jumping over to a new tab' or 'not quite knowing where the tab is that y...
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Tim G hizo un comentario,
Love that you raised this point Becky! I came here to ask for the same thing... (assuming I'm talking about the same thing!). I would personally love it if it didn't keep bouncing you out of the t...
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Tim G hizo un comentario,
Thanks i u l i a ! I noticed one of our partners mentioning that they've been getting emails for tickets that they're not cc'd on recently - and troubleshooting led me to this article. So first off...