YOON SH
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Última actividad
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Última actividad de YOON SH-
YOON SH hizo un comentario,
Hi Erica,Thanks for letting me know your good ideas.However, what I want is for management through recording in the audit log.So, I wanted to check before creating ticket data.
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YOON SH hizo un comentario,
Hi Erica,First of all, what you want to check is the access history.I was wondering if it is possible to check logs in Zendesk when updating a ticket in Teams or logging in to Zendesk from Teams.
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YOON SH creó una publicación,
Records related to Teams and Zendesk integration.
We integrated Teams and Zendesk.However, if you have any questions about the audit log after integration, please contact us.First, is there a way to check the update history and access history for ...
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YOON SH creó una publicación,
티켓의 Time stamp 별 시간 체크 기능 문의
티켓의 생성~ 해결 과정에 대한 티켓의 전반적인 업데이트 상태별 대한 정확 Time stamp가 확인 되는 기능을 제공요청드립니다.