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Robert De La O
Incorporación 15 abr 2021
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Última actividad 04 abr 2023
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26
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16
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5
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Última actividad de Robert De La O
Robert De La O hizo un comentario,
Support has told us that this is no longer prioritized. Is that true? If so, very unfortunate as we were waiting for this feature.
Ver comentario · Publicado 04 abr 2023 · Robert De La O
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Robert De La O hizo un comentario,
This is something new that just started happening to our tickets as well after over a year of using Answer Bot. We are having to exclude certain customers from Answer Bot now as a result.
Ver comentario · Publicado 21 mar 2022 · Robert De La O
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Robert De La O hizo un comentario,
We leverage saml to provision users and when an employee leaves it automatically suspends them (though we as admins don't always know this). It would be nice to have a filter on the team view to filter team members who are suspended so we can downgrade them.
Ver comentario · Publicado 01 oct 2021 · Robert De La O
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Robert De La O hizo un comentario,
Agree with all of the above. We really need to be able to edit the organization on a closed ticket. We had tickets that were misassigned and we want to be able to correct this inaccuracy.
Ver comentario · Publicado 12 abr 2021 · Robert De La O
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Robert De La O hizo un comentario,
Agreed this is important for us as well.
Ver comentario · Publicado 05 mar 2021 · Robert De La O
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