Rebecca McMurry

1. Comunidad
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

+1

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• Rebecca McMurry
• Creación 2 de marzo de 2021 18:19
• 0 votos

1. Explore
2. ...
3. Explore recipes
4. Explore recipes reference

I have multiple Zendesk sites. This https://ziftoneadmin.zendesk.com/hc/en-us and https://zift123.zendesk.com/hc/en-us.  How do I tell Explore that I want to use the data for https://ziftoneadmin.z...

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• Rebecca McMurry
• Creación 16 de febrero de 2021 15:33
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

@Bogdan this is great news. Do you have a timeline yet?

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• Rebecca McMurry
• Creación 26 de junio de 2019 12:12
• 1 voto

1. Comunidad
2. Tips from users - Zendesk Suite
3. Tip: Displaying Subsection list on Category page

I am confused where to put that code snippet. Do I paste the snippet after the first {{/if}} or the second? Wherever I seem to paste it I keep getting the error: "{{ `else` }} .. is not permitted i...

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• Rebecca McMurry
• Creación 18 de abril de 2019 20:33
• 0 votos

1. Comunidad
2. Zendesk on Suite best practices
3. Knowledge Manager Roundtable: What is your strategy for restricted content?

This topic is very timely. Thanks for all the responses and various use cases.

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• Rebecca McMurry
• Creación 2 de abril de 2019 19:00
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Help Center: Reusable content

Hi Ryan,  Any progress on the Dynamic Content? It would be a huge plus to be able to re-use content.  

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• Rebecca McMurry
• Creación 4 de marzo de 2019 13:31
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Agree, that we need all of these features - copy, deeper hierarchy, section in a section etc. I hate seeing this was first requested in 2015 - yikes! but happy to hear there is a timeline.

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• Rebecca McMurry
• Creación 10 de agosto de 2018 13:28
• 1 voto

1. Comunidad
2. Feedback - Help Center (Guide)
3. Help Center: Reusable content

Agree with Johathan's comment on Dynamic Content being huge. It would make changing a product or company name soooo much easier.

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• Rebecca McMurry
• Creación 17 de julio de 2018 14:57
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Help Center: Reusable content

+1 for basic DITA capabilities. I am also interested in your https://paligo.net/ experience Sarah Holdgrafer  Its been a few weeks how is it going?   Is there any intention of putting DITA on the G...

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• Rebecca McMurry
• Creación 12 de julio de 2018 13:28
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Automatically Adding Colored Notes in Articles Based on Article Keyword

I love this idea. I tried this but I still have to go to the source and add the class. Any ideas why it might not be working? Here is what I added to CSS and JS

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• Rebecca McMurry
• Creación 28 de junio de 2017 21:19
• 0 votos