
Susan Goodman
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Última actividad
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Última actividad de Susan Goodman-
Susan Goodman hizo un comentario,
+1 Have several use cases which require timings of tags being added/removed.
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Susan Goodman hizo un comentario,
Agreed. Being able to report on skipped tickets and the reasons and non-admins being able to see agent performance is a necessity with this feature for us.