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Mani Berenji

Incorporación 15 abr 2021

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Última actividad 14 feb 2022

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Publicación Q&A - Reporting and analytics
Average Ticket Age Backlog Timeline (Not by ticket create)

I'm attempting to report on the impact of ticket age month over month. Similar to the backlog evolution report, I need to understand the average age of tickets that were in the backlog month over month.

 

Insights only lets me plot the data by ticket create date which isn't helpful to me.

Publicado 25 sept 2019 · Mani Berenji

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