Masako K
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Última actividad
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Resumen de la actividad
Última actividad de Masako K-
Masako K hizo un comentario,
I will leave a comment here as well as in the feedback.Regarding the pagination, this is confusing to agents.How is it that when you open a ticket view, the most recent one appears first, but then ...
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Masako K creó una publicación,
About the pagination of the view
Feature Request Summary: Since 3/24(JST), we have made some modifications to the view screen.Among them, the pagination at the bottom of the view needs to be corrected. Description/Use Cases: *...
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Masako K creó una publicación,
Blacklisting of problem customers
Feature Request Summary: I would like to add a condition step to blacklist customers with problematic behavior and guide them to an email channel before forwarding them to an agent in the flow bu...
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Masako K hizo un comentario,
It has been almost a year since I submitted my request and I am very distrustful of whether they are trying to take action or pretend it never happened.
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Masako K hizo un comentario,
It has been almost a year since I submitted my request and I am very distrustful of whether they are trying to take action or pretend it never happened.
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Masako K creó una publicación,
Review of trigger execution conditions in messaging
Feature Request Summary: We would like to request a review of the timing for determining the trigger execution condition "when a visitor requests a chat message" in messaging.Shouldn't it origina...
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Masako K hizo un comentario,
Hello with Lisa&Team! Restart Button.If this button means "from the beginning", I would like to have full control over its placement. Back button.If this button means "go back one step," then we wa...
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Masako K hizo un comentario,
Bot training, but English speaking countries have no problem with proficiency. I have heard from support that the bots are not very accurate, especially in Asia, and that there has not been much pr...
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Masako K creó una publicación,
I would like to be able to freely set up paid and free certificates.
Feature Request Summary: In the future, we hope to be able to configure paid and free certificates under different brands so that they can coexist. Description/Use Cases: If a brand is added be...
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Masako K creó una publicación,
Customize the position of the ticket status button
Feature Request Summary: I would like the status button on the ticket page to be customizable to any position or moved a little more to the left. Business impact of limitation or missing feature: ...