Avatar

Daniel Hart

  • Actividad total
    6
  • Última actividad
  • Miembro desde
  • Siguiendo
    0 usuarios
  • Lo siguen
    0 usuarios
  • Votos
    2
  • Suscripciones
    2

Resumen de la actividad

Última actividad de Daniel Hart
  • Avatar

    Daniel Hart hizo un comentario,

    1. Comunidad
    2. Feedback - Ticketing System (Support)
    3. Customize Agent Workspace

    As many have mentioned already, when dealing with longer emails in Zendesk Support, having the reply/comment field at the bottom is a major pain. Having it at the top like the older view, but separ...

    • Ver comentario
    • Daniel Hart
    • Creación
    • 10 votos
  • Avatar

    Daniel Hart creó una publicación,

    New tickets created as private note

    Respondida
    1. Comunidad
    2. Zendesk Suite Q&A

    Hi, Is it possible to have new tickets created from a defined email address to be a private note? I ask this as we generate licences for our software, and we have a form that gets completed by our ...

    • Daniel Hart
    • Creación
    • 2 seguidores
    • 1 comentario
    • 0 votos