Karen D Snyder
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Última actividad de Karen D Snyder-
Karen D Snyder hizo un comentario,
We have a brand in our HelpDesk that shows a sidebar with the sections on article pages, as shown below. So it's not a full table of contents, but does provide navigation to sections. I can share ...
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Karen D Snyder hizo un comentario,
Hi Ruthy, I'm glad that I helped you figure this out, because I was really perplexed by this. I'm still not sure that I fully understand what the problem was. Did the section title have a dash or s...
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Karen D Snyder hizo un comentario,
This is very strange, because the before pseudoclass should exist automatically in the Font Awesome style sheet. Did you add Font Awesome in your theme by adding a line like this in document_head.h...
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Karen D Snyder hizo un comentario,
@... It looks like you're using font awesome, so now I see you don't need to have uploaded icons to assets. It looks like your code is missing the closing quote and angled bracket, so I'm not sure ...
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Karen D Snyder hizo un comentario,
@... I found in my notes that I also ran into this problem last September that zd-autocomplete-option seemed to have changed to zd-autocomplete-multibrand. My speculation was that it was related to...
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Karen D Snyder hizo un comentario,
@..., are you having problems with the icon showing on the category link on the home page, or with the icon showing on the category page? Some things I could think of to check: Was the image you a...
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Karen D Snyder hizo un comentario,
@... To remove a form from the dropdown, first you need to get the form ID, which you can do by navigating to Settings > Manage > Ticket Forms, and clicking the ticket form to open it. The form ID...
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Karen D Snyder hizo un comentario,
@... and @..., I had the same problem last week where I was creating an HTTP target, and got back status HTTP 401 Unauthorized with { "error": "Couldn't authenticate you" }. I solved it (with help ...
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Karen D Snyder creó una publicación,
Import error dialog box should have specific error and file name, and should not disappear after a few seconds
The problem: Recently when I tried to add a theme by uploading a zipped theme, the import failed, and the error dialog box contained: Failed to import theme. We were unable to complete the import o...
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Karen D Snyder creó una publicación,
Requiring a ticket attachment if a particular dropdown option is selected
Update from Community Team: jQuery has removed in v2 themes and this tip doesn't work without jQuery. How to require an attachment in a ticket if a particular dropdown option is selected We needed ...