
Owen Greenberg
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Actividad reciente de Owen Greenberg-
All I've got is a janky workaround, and you're probably not going to like it. If you don't want to spend a long time on this, make your dashboard time filter highly visible so that people can see t...
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Thanks RJ. I came to the same conclusion on my side, but wanted to be sure before I submitted a feedback post. Unfortunately, in this case, my Attribute 2 values are different depending on what Att...
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Hi Adrian, Have you tried making a new metric for tickets solved within 7 days? It should look something like this: IF (DATE_DIFF([Ticket solved - Date],[Ticket created - Date],"day") <= 7) THEN [T...
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@...: to address your edit, I seem to now be getting this problem. Can I somehow divide by the total in the formula of the metric to fix this, or is this as close as we're going to get? Thanks for...
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Thanks Hillary. I've submitted the feedback as requested here: https://support.zendesk.com/hc/en-us/community/posts/1260800893790-Result-Path-Calculation-Running-Total-Cumulative-Percentage-
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+1. Undo broke my filter boxes to somehow render as entirely transparent and I can't just discard my changes... now I have to throw out the filters I put in and put them back one by one from scratc...
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@... Sorry, I may not have made it clear what I'm looking for: the thing I was having trouble with was not duplicating the metric, it's getting the duplicate to show as running total percentage. As...