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Kate Clasby
Incorporación 15 abr 2021
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Última actividad 22 oct 2021
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Kate Clasby hizo un comentario,
+1. This is a very crucial feature and I'm actually quite surprised the capability doesn't already exist. Any large company is put at a huge inconvenience to have to manually manage both IVR and voicemails during holidays.
Any update on whether this is on the product roadmap and if so when it might be launched?
Ver comentario · Publicado 26 may 2021 · Kate Clasby
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Kate Clasby creó una publicación,
We'd love there to be some kind of indicator on abandoned call tickets to show it was abandoned (or hung up) after a call-back was requested. As of right now, they look the same. OR, have an option to disable abandoned call tickets after a call-back was requested.
Publicado 13 mar 2021 · Kate Clasby
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