sholto ramsay

In Support, you can control the speed whereby the agent returns online. In the Zendesk Sell autodialer, the autodialer starts dialer after 10 secs which cannot controlled. It would be useful to be able to set a pause time before redialing starts again so when the agent finishes a phone call we can give them (for example) 60 seconds

I could not access the web widget performance FAQ or bet trial. Are they accessible?

Is it possible to change the speed of the dialer. For example call after X seconds after a call is finished OR alternatively to have a time allocated to finishing off from previous call as in support where an agent is allowed XX seconds before they go online after a call is finished