Jessica Karabko
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Última actividad de Jessica Karabko-
Jessica Karabko hizo un comentario,
Hi @... Thank you for stepping in. I am the main admin of our Zendesk so I have permissions to view everything. There are no breaches on new tickets. All tickets are automatically transferred to Op...
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Jessica Karabko creó una publicación,
Help creating a view with breached SLAs
RespondidaI'm using Zendesk Suite. I tried to set up a view that would contain tickets with breached SLA targets. Here are the settings: However, this doesn't seem to work as 0 tickets are shown in this vie...
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Jessica Karabko hizo un comentario,
Without this line: .article-body a:link, .article-body a:visited, .article-body a:hover { color: 1F73B7;} The links were black. I added this line with #1F73B7, the links remained black. I changed ...
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Jessica Karabko hizo un comentario,
Hi @...! Thanks for stepping in! I spent an hour yesterday editing the CSS file. color: 1F73B7; This is not a mistake. This is how it must look in order to work. Initially, I initially wrote #1F73...
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Jessica Karabko creó una publicación,
Make links blue by default
Please make all inserted links in Guide articles blue by default. Right now, they are black: https://prnt.sc/wfx1y3 This behavior is counter-intuitive, no user will understand there's a link there....