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Amy Spagnolo's Avatar

Amy Spagnolo

Incorporación 15 abr 2021

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Última actividad 27 oct 2021

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Última actividad de Amy Spagnolo

Amy Spagnolo hizo un comentario,

Comentario de la comunidad Q&A - Objects, workspaces, and rules

It would be great to have this option for customers in the Help Center. In Salesforce it is possible to configure it in a way that customer can escalate directly and do it as many times as needed. 

Ver comentario · Publicado 13 sept 2021 · Amy Spagnolo

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Amy Spagnolo creó una publicación,

Publicación Feedback - Ticketing system (Support)

This a functionality currently available in Intercom that I think it would be nice to have: ability to see and add a Guide article while creating a macro.

Currently you can add an article by searching the link on another tab and pasting it in the editor. It would be great if the system could have an additional app in the editor to pull the content from Guide and embed it in the macro response.

Publicado 06 ene 2021 · Amy Spagnolo

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